Rio De Roses.ae – Terms & Conditions:

Here is your fully rewritten Terms & Conditions for https://rioderoses.ae/ with all references to Beverly Hills Flowers Trading LLC (BHR) removed and the wording refreshed to avoid duplication issues while maintaining strong legal protection.


Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of https://rioderoses.ae/ (the “Site”), including all related pages, services, features, and affiliated platforms that reference these Terms.

By accessing or using the Site, you confirm that you have read, understood, and agree to be legally bound by these Terms, as well as all applicable laws and regulations of the United Arab Emirates.

If you do not agree with these Terms, you must discontinue use of the Site immediately.

We reserve the right to update, amend, or modify these Terms at any time without prior notice. Any changes will become effective upon posting on the Site. Continued use of the Site following such updates constitutes acceptance of the revised Terms.


1. Use of the Site

You may use this Site only if you are at least 18 years old or are accessing it under the supervision of a parent or legal guardian.

We grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site for personal shopping purposes only. Commercial use, resale activities, or use on behalf of a third party is strictly prohibited unless expressly authorized in writing.

We reserve the right to:

  • Modify, suspend, or discontinue any part of the Site at any time

  • Restrict access to certain features or services

  • Terminate user accounts without prior notice if Terms are violated

All content on the Site, including text, images, graphics, and software, is provided for informational and commercial purposes related to our products.

Account holders are responsible for maintaining the confidentiality of their login credentials and for all activities under their accounts. You must notify us immediately of any unauthorized account use.

By registering on the Site, you may receive promotional emails. You may opt out at any time via the unsubscribe link provided in our communications.

The Site may contain links to third-party websites. We do not control or endorse third-party content and are not responsible for its accuracy, legality, or reliability.

The Site is operated from the United Arab Emirates. Users accessing the Site from outside the UAE are responsible for complying with their local laws.

We do not conduct business with individuals, entities, or countries subject to UAE sanctions or international sanctions regulations.


2. User Submissions

Any content submitted to the Site, including reviews, comments, suggestions, feedback, or other materials (“Submissions”), becomes our property upon submission.

By submitting content, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, publish, modify, and distribute such content in any media format.

You agree that:

  • Your submissions will not violate any intellectual property rights

  • You will not impersonate another person

  • You will not submit unlawful, misleading, or harmful content

We reserve the right, but not the obligation, to remove or edit user content at our discretion.

All submissions are treated as non-confidential and non-proprietary.


3. Pricing & Order Acceptance

All prices listed on the Site are in UAE Dirhams (AED). A 5% Value Added Tax (VAT) is applied in accordance with UAE law.

Delivery charges, where applicable, will be calculated based on the delivery location and displayed at checkout.

While we strive to ensure accurate pricing, errors may occur. In the event of a pricing or product description error, we reserve the right to cancel or refuse any order, even after confirmation or payment processing.

We may request additional verification details before accepting an order.

Orders placed for bulk resale purposes may be canceled at our discretion.


4. Payment

We accept the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • UnionPay

  • Apple Pay

  • PayPal

  • Bank transfer

  • Cash on delivery

All online transactions are processed through secure payment gateways. Transactions are subject to the terms and conditions of the respective payment service providers.

The amount charged to your card will match the total displayed at checkout in the selected currency. Customers are advised to retain transaction records.


5. Intellectual Property

All content available on the Site, including logos, graphics, product images, text, software, and design elements, is protected by applicable intellectual property laws in the UAE and internationally.

No part of the Site may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written consent.

Unauthorized use of copyrighted material may result in termination of access and potential legal action.


6. Governing Law & Jurisdiction

These Terms are governed by the laws of Dubai, United Arab Emirates.

Any disputes arising from or related to these Terms shall be subject to the jurisdiction of the courts of Dubai, unless resolved through arbitration as described below.


7. Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms shall be resolved through confidential binding arbitration conducted in Dubai, UAE, in English.

The arbitration shall be governed by applicable Dubai arbitration rules in effect at the time of the dispute.

Notwithstanding the above, we reserve the right to seek injunctive relief through the courts to protect intellectual property or confidential information.


8. Violations

We reserve the right to terminate or suspend access to the Site without notice if we determine that you have violated these Terms or applicable laws.

We may also disclose user information where required by law or legal process.


9. Termination

Upon termination of access, you must immediately cease using the Site.

Termination does not affect obligations or liabilities incurred prior to termination, including payment obligations.

Your sole remedy for dissatisfaction with the Site is to discontinue use.


10. Indemnification

You agree to indemnify and hold harmless the Site, its owners, affiliates, employees, and partners from any claims, liabilities, damages, losses, or expenses arising out of:

  • Your use of the Site

  • Your violation of these Terms

  • Your infringement of third-party rights


11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.


12. Entire Agreement

These Terms constitute the entire agreement between you and the Site regarding your use of the Site and supersede any prior communications.

Section headings are provided for convenience only and do not affect interpretation.

 

Beverly Hills Roses

In addition to our Delivery Policy, if you want to read our other policies, please visit Returns & Refund Policy, Privacy Policy and Terms & Conditions.
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Delivery

Delivered promptly as per your schedule
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Shipping

Reliable delivery in United Arab Emirates
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Secure Payment

All online payments are fully secured
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Credit Cards

All credit and debit cards are accepted
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Free gift card

Gift card added to the flowers upon request
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Money back

Money back guarantee if you are not satisfied
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MONEY BACK GUARANTEE

Not satisfied with your Rose box & Flower bouquet? We will reimburse your purchase!
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SATISFACTION GUARANTEE

We guarantee 100% product satisfaction, guaranteed to bring a smile on your face!
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QUALITY GUARANTEE

The world’s finest & top quality fresh flowers, in each and every arrangement!

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